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USERS GUIDE


BECOMING A MEMBER

Click on More info , fill out the application form and press submit.

WHEN YOU ARE A MEMBER

To log on Click Members Section or Home, then please complete and press Log On. The details you
will be asked to enter are listed below:

Company Name (The company name you give us) Name (Either full name, Christian name or surname)
Password (Your unique password - Please keep this password confidential).

Should you forget the password, or decide to change it, please contact the Helpdesk.

When you have entered these details, press Log on. Should you enter the incorrect details, the words
Invalid Log in will appear. Just re-enter your correct details to log on.


WHEN ON THE SITE
You now have the following search options:

- Financial and Credit Risk Reports
- Sales Reports
- Unincorporated Business Reports
- Supplier Reports
- Monitoring
- International Reports
- Own Branded Reports


INCORPORATED, FINANCIAL, SALES AND SUPPLIER REPORTS

When searching by company name, unless you are using the exact name match option, there is no
need to enter words such as plc, ltd, holdings and group, as these are common end words, which will
be excluded from the search.

Searching by registered company number refers to limited companies only. It will bring up an exact
match as all limited companies have a unique registration number. Alpha prefixes however must be
entered, e.g. SC004723. For a complete listing, see Alpha Prefixes in the Assistance section.

Searching by parent company number will identify all subsidiaries for the limited company registration number entered. It will retrieve results from both the holding company number and the ultimate holding company number. As in the registered number field, leading zeros need not be entered.

Downloading individual company reports the search results screen will list all the companies that
have been retrieved. Each company listed displays the company name, registered number, company
status and registered address.

From the search results screen, select the company you require by simply clicking on the highlighted company name. (Your account will now be debited with the relevant points) You may find that not all
reports are available on every company. This could be due to a number of reasons.

For example, the company may not have been analysed if it has not yet filed accounts, or it may be
filing non-trading accounts.


UNICORPORATED BUSINESS REPORTS

The system works in a similar way to that of obtaining incorporated company searches.


DIRECTOR'S REPORTS

With over five million directors in the UK, it is important that you have good quality information on the individual(s)
whom you wish to view a search on. From the Search Results screen, select the director you require
by simply clicking on the highlighted directors name. Your account will now be debited with the relevant points.

VIEWING, PRINTING or SAVING
When the report you have chosen is visible on screen, you can either just view the information, print it
and/or save it to your computer.


YOUR ACCOUNT

HW Creditcheck has developed one of the most advanced management systems available designed to give instant
on-line information in order for you to manage your reporting requirements. Your account information
can be available to managers as well as on a restricted basis to listed users.


VIEW USAGE REPORTS

Use this facility to view your organisations usage of credit reports as follows:

You can view the date the 'report was last requested', who the 'user' was in your organisation, the
'type of report' used, who the company report was on, the 'subject' and the points used: 'credits'.

By clicking on the 'date last requested' field, the specific report can be recreated. You are not charged
for this service. In addition, you can view usage by 'user' and by 'month'.

The report will show the date, time, user, type of report, Subject Company and credits used for every transaction you have undertaken. At the bottom of the report, the total points used for the month will be shown.


ADD POINTS

This facility puts you in control of adding more points when necessary. This facility is not based on
automatic re-ordering, however, you will be contacted by telephone or e-mail should your balance fall
below 50 points. Only individuals with manager’s rights have the ability to order more points on-line.

Purchase order number
You will need to enter a purchase order number. No orders are accepted without one.

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